SGS-LTD.com
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Service Standards
 
We are probably the best in security industry providing security services tailored to clients' needs. Our policy is to satisfy our clients meeting all their needs and expectations to the highest standards. Their satisfaction is our achievement. We strongly stress on the following:
. Customer requirements
. Prompt response to any unusual situation
. Confidentiality
 
Dedicated Services:
• SGS’ clients benefit from a round the clock control room, manned by well-trained and experienced personnel allowing peace of mind.
• SGS’ dedicated management teams attend regular meetings with the clients to discuss key performance issues and review customers’ feedback.
• We have also formulated a dynamic technique to cope with the shortfall problems of staff at any site as well as providing extra staff on request.
SGS Core Strengths:
INSURANCE
Indemnity insurance is carried out to cover SGS and its clients for the following financial sureties:
. Public liability - up to £5 million
. Employer's liability - up to £10 million

VETTING
SGS selection procedures are carried out by an independent vetting company to comply with BS7858, code of practice for security screening of personnel employed in a security environment.

TRAINING

Our officers get SITO training plus conflict management on top of that they get on-site training that equip them fully to perform their duties confidently, maintaining the highest standards. In addition to this, all operational staff is trained in First Aid and Health & Safety awareness. They also meet the all industry employment standards.

UNIFORMED STAFF
To reflect the professional image, we provide neat and clean uniformed staff.

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